Frequently Asked Questions

We have taken solid casts of babies from just days old. For impressions, we use a very soft terracotta clay, and for these we recommend from 3-4 weeks old onwards. There is no age limit either, grandparents are very keen to have their hands casts with their precious grandchild.

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No, we do not sell casting kits. Babyprints branch staff have undergone specialist training using high quality casting products. You can either attend an appointment at your nearest branch or, subject to availability, you can arrange a ‘Babyprints casting’ party so that you and your friends/family can have castings done in the comfort of your own home.

It certainly is. Your baby/child will have their hands or feet dipped into a warm mixture which then becomes firm (but flexible) after a minute or two to allow us to slide out the hand/foot – which incidentally comes out clean. The mixture is a natural product, made from seaweed, and is non-toxic and biodegradable.

Yes, the baby/child’s hand or foot is pressed into a soft terracotta clay. It is pain free and takes literally seconds to do.

The 3D casts take approximately 2 minutes for each hand/foot. For impressions it literally takes seconds for each one. We usually allocate half an hour for appointments, but sometimes for multiple orders we need a longer appointment.

Once we’ve taken the cast or impression the completed order is ready in approximately 3-5 weeks. If casts are required urgently, it may be possible to arrange for them to ‘fast tracked’ but additional charges may apply. Cold metal casts may take 6-7 weeks to be processed.

Your baby doesn’t have to stay asleep, the mixture and technique we use allows them to be able to wriggle a little during the process. We have a box of distraction toys at hand should it be necessary! Some parents feed their baby’s while it’s being done which sometimes helps.

Babyprints provide solid wood deep frames in a choice of waxed dark, natural or limed wood finishes.
There are also coloured frames available in white, black, silver and deep mahogany.
Babyprints do have a large selection of mount colours and styles to choose from.

Babyprints do not provide the photograph for photo framed products.

All photographs are supplied to Babyprints, by the customer.

Some Babyprints businesses may print a digital photograph that customer provides, please check with the Babyprints business you will be using.

No, we can provide you with individual freestanding stone cast statues or a cold metal statues, choosing from either a bronze, aluminium or copper finish.

For framed Impressions and stone casts we do not keep the moulds therefore if extra casts are required at a later date you will need to make another appointment.

Some Babyprints businesses may require a deposit before your appointment, this is so your appointment is secured and prepared for.

Please check with the Babyprints business you are dealing with for their deposit terms.

Your deposit amount will be taken off the full price of your chosen Babyprints product.

This in not a service Babyprints provide, we ask that you collect your Babyprints product when it is ready.

It is too risky to send out Babyprints products, casts and frames with glass, can be damaged

If you want to discuss a courier service, a Babyprints business may want you to sign a waiver that passes all transit responsibility to you.

Babyprints provide a gift voucher service, you can purchase Gift Vouchers from the Babyprints website and from some Babyprints businesses direct.

When using the voucher system from the Babyprints website, the voucher will be emailed to the email provided with a unique voucher code, it can then be used at any Babyprints business across the UK and is valid for a full year from date of purchase.

Some Babyprints businesses provide their own Gift Voucher systems, please check the gift voucher terms from the Babyprints business that you will be using.